Welcome to Vivek Industries! This Payment Policy (“Policy”) outlines the accepted payment methods and procedures for transactions on our website, vivekindustries.biz (“Website”). By making a purchase on our Website, you agree to be bound by this Policy. If you do not agree with any part of this Policy, please do not proceed with your purchase.

1. Definitions

• “Company,” “we,” “us,” or “our” refers to Vivek Industries.
• “User,” “you,” or “your” refers to any individual or entity making a purchase on our Website.
• “Products” refers to the items available for purchase through our Website.
• “Payment” refers to the transaction made to purchase products from our Website.

2. Accepted Payment Methods

We accept the following payment methods for orders placed on our Website:

• Credit Cards: Visa, MasterCard, American Express, Discover.
• Debit Cards: Visa, MasterCard.
• Net Banking: Various banks in India.
• UPI (Unified Payments Interface): Supported payment apps.
• Digital Wallets: Paytm, Google Pay, PhonePe, and others (subject to availability).
• Cash on Delivery (COD): Available for select products and regions.

3. Payment Process

• When you place an order on our Website, you will be directed to a secure payment gateway to complete your payment.
• All payments must be made in full before the products are shipped.
• If the payment is successfully processed, you will receive an order confirmation email with details of your purchase.
• If there is an issue with your payment, such as insufficient funds or an invalid card, your order may not be processed, and you will be notified.

4. Currency

All transactions on our Website are conducted in Indian Rupees (INR). The prices displayed on the Website are inclusive of applicable taxes, unless stated otherwise.

5. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing the details of your purchase, including the products, quantities, prices, and estimated delivery date.

6. Failed Payments

If a payment fails or is declined, please verify that the payment details you entered are correct. If the issue persists, you may want to try using an alternative payment method or contact your payment provider for assistance.

7. Security of Payment Information

We take the security of your payment information seriously. Our Website uses industry-standard encryption technologies to protect your payment details. We do not store sensitive payment information, such as credit card details, on our servers. All transactions are processed securely by trusted third-party payment processors.

8. Taxes and Fees

The prices displayed on our Website are inclusive of all applicable taxes (such as GST). However, if there are any additional fees or taxes applicable to your location, they will be added at checkout.

9. Refunds and Chargebacks

In the case of a refund (as per our Refund Policy), the refund will be processed to the original method of payment. Please note that the refund may take 5-10 business days to reflect in your account, depending on your payment provider.

If you dispute a charge with your bank or payment provider (a chargeback), the product in question must be returned to us in accordance with our Refund Policy, and any dispute resolution will be conducted according to the terms outlined in our Refund Policy.

10. Changes to the Payment Policy

We reserve the right to update or modify this Payment Policy at any time without prior notice. Any changes will be posted on this page, and the revised Policy will take effect on the date of posting.

11. Governing Law and Jurisdiction

This Payment Policy is governed by and construed in accordance with the laws of Telangana, India. Any disputes arising from this Policy shall be resolved exclusively in the courts of Ranga Reddy, Telangana.

12. Contact Information

If you have any questions or concerns about this Payment Policy, or if you need assistance with a payment, please contact us:

Vivek Industries
Website: vivekindustries.biz
Email: info@vivekindustries.biz
Address: SY.NO.123, BLOCK NO.7, QUTBULLAPUR MANDAL, JEEDIMETLA, Ranga Reddy, Telangana, 500055
Phone No: 9966061500

Thank you for choosing Vivek Industries! We strive to provide a seamless and secure payment experience for all our customers.